Third-party service providers who offer withdrawal options are separate entities, and Valora does not have access to their systems. You will need to contact the provider you used in order to get a status update.
Bitmama
- Help Center: https://bitmama.io/faq/
- Contact: support@bitmama.io
Fonbnk
- Help Center: https://fonbnk.zendesk.com/hc
- Contact: https://fonbnk.zendesk.com/hc/requests/new
Kotani Pay
- FAQ: https://kotanipay.com/partners/valora
- Contact: support@kotanipay.com
MoonPay
- Help Center: https://support.moonpay.com
- Contact: https://support.moonpay.com/hc/requests/new
Ramp
- Help Center: https://support.ramp.network
- Contact: support@ramp.network
Simplex
- Help Center: https://support.simplex.com
- Contact: https://support.simplex.com/hc/requests/new
Transak
- Help Center and contact: https://support.transak.com