Third-party service providers who offer withdrawal options are separate entities, and Valora does not have access to their systems. Users must contact the provider they used to get a status update.
Bitmama
- Help Center: https://bitmama.io/faq/
- Contact: support@bitmama.io
Fonbnk
- Help Center: https://fonbnk.zendesk.com/hc
- Contact: https://fonbnk.zendesk.com/hc/requests/new
Kotani Pay
- FAQ: https://kotanipay.com/partners/valora
- Contact: support@kotanipay.com
MoonPay
- Help Center: https://support.moonpay.com
- Contact: https://support.moonpay.com/hc/requests/new
Ramp
- Help Center: https://support.ramp.network
- Contact: support@ramp.network
Simplex
- Help Center: https://support.simplex.com
- Contact: https://support.simplex.com/hc/requests/new
Transak
- Help Center and contact: https://support.transak.com