- You'll be prompted to set up a recovery method during your wallet setup. Tap Get Started.
If you have an existing wallet, go to Menu > Settings and tap Email & Phone Backup. Then tap Continue. - Select your email backup option and sign in there.
Currently, only Google login is supported. - Confirm your phone number:
Note: This is different from connecting your phone number to your address and it involves a separate process.
- Enter your phone number and tap Continue.
- Enter the code sent to you.
- That's it! You now have Email & Phone Backup set up.
Consider manually backing up your Recovery Phrase for added protection. You can find your Recovery Phrase in your Settings.
Troubleshooting
Email & Phone backup unavailable
Opt for a manual backup if you cannot complete Email & Phone Backup. You can come back and try again later through the Settings page.
Network Error
There may be an error connecting services. Try the following:
- Check your network settings. Try with and without WiFi.
- Restart your Valora app
- Reinstall Valora
- Restore using your Recovery Phrase
- Try again later
If this error persists, please contact support. Shake your phone a few times until you receive a prompt to contact support and attach your logs.