How to set up Email & Phone Backup

1. You'll be prompted to set up a recovery method during your wallet setup. Tap Get Started.
   If you have an existing wallet, open settings by tapping the gear icon at the upper right > Security & Privacy > Email & Phone Backup. Then tap Get Started > Continue.
2. Select your email backup option and sign in there.
3. Confirm your phone number:
   Note: This is a different process than connecting your phone number to your address.
   1. Enter your phone number and tap Continue.
   2. Enter the code sent to you.
4. That's it! You now have Email & Phone Backup set up.

Consider manually backing up your Recovery Phrase for added protection. Check out this article to learn where to find your Recovery Phrase.

Troubleshooting

Email & Phone backup are unavailable

If you cannot complete the email and phone backup, opt for a manual backup. Then, you can come back and try again later through the Settings page.

Network Error

There may be an error connecting services. Try the following:

• Check your network settings. Try with and without WiFi.
• Restart your Valora app
• Reinstall Valora
• Restore using your Recovery Phrase
• Try again later

If this error persists, please contact support. Shake your phone a few times until you receive a prompt to contact support and attach your logs.