Buy crypto using Simplex

Please note, due to regulatory restrictions, some purchases are restricted in certain U.S. states. Please see Simplex's help center for more details.

Step 1 - Go to Valora’s Home screen and tap on the green Buy button.

Step 2 - Make your selections for buying crypto.

  • Select the token you wish to buy. Tap Next.
  • Enter the amount you wish to spend. Tap Next.
  • Select Simplex from the list of credit/debit card providers. If you do not see Simplex, you may not have met Simplex's minimum purchase amount, or you may need to choose a different token or provider.
  • Confirm the amount and fees. Tap Continue to Simplex.

Simplex - provider options.png Simplex - order summary.png

Step 3 - After being redirected to Simplex, you will need to enter your payment and personal information:

  • Fill in your debit card information. You may use a credit card, however, your bank may charge an additional fee for credit card transactions.
  • Read and accept the Terms and Conditions, and when ready, tap Next.
  • Fill in your billing information and personal details. Tap Pay Now.

Simplex - payment info.png Simplex - billing info.png

Know Your Customer (KYC)
If this is your first time using Simplex, you may be required to complete a KYC process to confirm your identity. You will be asked to provide personal information and submit a valid form of ID.

Step 4 - Track and receive your crypto

You should receive an email notification from Simplex that your payment has been submitted along with a payment ID, which will allow you to track the status of your payment at You will also receive another email if your payment has been approved or cancelled. Once your payment has been approved, you should expect to receive it within 1-24 hours.

If you encounter any issues with Simplex, please contact their support team.



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