How can I change my phone number?

If you want to change your phone number, follow these steps:

1. Set up your Recovery Phrase.

1. Go to Menu > Recovery Phrase, or Menu > Settings and tap on Recovery Phrase.

2. If you have not set up your Recovery Phrase, follow the prompts to do so. Otherwise, write down your Recovery Phrase. Please double-check this information before moving to the next step.

2. Reset the Valora app

1. Go to Menu > Settings

2. Scroll down until you see Reset Valora. Remember to have your Recovery Phrase written down, then click "Reset Valora".

3. Restore your account with a new number

1. Re-open the app and proceed through the onboarding process. Click on Restore my account when you see it. 
2.  When prompted, enter your new number and complete the rest of the onboarding process, including entering your Recovery Phrase and re-connecting your phone number.

Please note that this will connect another phone number in addition to your previous phone number.
Please contact support if you would like help in revoking, or removing, the connection between a phone number and an account.