Step 1 - Go to Valora’s Home screen and tap on the green Buy button.
Step 2 - Make purchase selections
- Select the token to be purchased.
- Enter the desired amount, then tap Next.
- Choose MoonPay from the list of integrated providers. If MoonPay is not available, it may be due to not meeting the minimum purchase amount, being in an unsupported location, or needing to select a different token or provider.
MoonPay offers a promotion that waives fees for the first purchase. For any subsequent purchases, MoonPay’s fee will apply, although it is not displayed in Valora. Review final charges before completing the purchase, as fees may vary. Valora does not profit from these transactions; all purchases are handled by MoonPay.
Step 3 - Enter payment and personal information via MoonPay
- Enter an email address, and tap Continue.
- A code will be sent to the email address provided. Enter it in the Verification Code box, accept the terms and conditions, tap Continue, and wait for verification to complete.
- Confirm payment details:
- Select a payment method. Depending on the bank, debit cards may offer higher transaction success rates and lower fees. Note that some banks may charge additional fees for credit card transactions.
- Ensure the delivery address matches the Valora address.
- Review the fees and tap Pay.
First-time MoonPay users must complete the Know Your Customer (KYC) process, which requires providing personal information and a valid form of ID.
Step 4 - Track and receive crypto
Once the order is processed, MoonPay will send an email confirmation.
For any issues with MoonPay, contact their support team.