Troubleshooting phone connections

Update: We’re currently experiencing an issue with SMS code delivery that affects phone number connection.

You can still send, receive, swap, and hold funds in Valora without connecting your phone number.

If you’re having trouble connecting your phone number, you may not be receiving the confirmation code. This can be caused by:

  • Your mobile carrier
  • A poor internet connection
  • Delays in SMS delivery

In some cases, the SMS may take a few hours to arrive.

Resend the confirmation code

If you don’t receive the code, tap Resend text message during the connection process. You can also try again later.

To reconnect your phone number later:

  1. Tap the gear icon in the top-right corner.
  2. Tap the profile icon.
  3. Select Connect phone number.

Is a phone connection required?

A phone connection is not required to use Valora or connect with dapps.

However, a phone connection is required to:

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