Account Management

Your Recovery Phrase

• What is my Recovery Phrase and why is it important?
• Where do I find my Recovery Phrase?
• Why can’t the Valora team access my lost Recovery Phrase?

Your Phone and Valora

• How do I connect my phone number?
• How can I change my phone number?
• Sync your phone’s contact information
• I’m getting a new phone, will I still be able to use my same Valora account?
• I lost my phone and can no longer access my Valora account - what do I do?

Settings and Account Information

• Locate your Account Address
• How do I access my Valora Account Address on another wallet?
• How to restore your Valora Account
• How do I change my PIN?
• I forgot my PIN, what do I do?
• My country’s currency is not available in Valora. Can I still use the app?

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